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Warranty Policy

Warranty Policy

At Werko UK Ltd, we stand behind the quality of our products. This warranty covers manufacturing defects in materials and workmanship under normal use.

Warranty Coverage

If your product is found to be defective due to a manufacturing fault, we will, at our discretion:

  • repair the product,
  • replace the product, or
  • provide a refund.

This warranty applies only to the original purchaser and proof of purchase is required.

Warranty Period

Our warranty periods are as follows:

Product CategoryWarranty Period
Lighting & Electrical2 Years
Hardware & Accessories1 Year
  

The warranty period starts from the date of purchase.

What’s Not Covered

This warranty does not cover:

  • normal wear and tear,
  • accidental damage,
  • misuse or improper installation,
  • cosmetic damage,
  • unauthorised repairs or modifications.

Making a Claim

To make a warranty claim, please contact us with:

  • your proof of purchase,
  • details of the issue,
  • photos of the product if applicable.

Email: hello@werko.co.uk

Your Rights

This warranty is provided in addition to your rights under applicable consumer laws.

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